Help center
Frequently Asked Questions
Can't find what you are looking for? Our live dispatch operators and verified mechanic network are standing by on the app 24/7 to get you moving again.
General & Platform
Post what you need — a breakdown, tow, battery boost, locksmith, or repair — and nearby verified providers respond with custom quotes. Pick your preferred provider, track them live on the way, and pay securely only when the job is done. No subscription or membership required.
No. Next Roadside is pay-per-use. There are no monthly fees, no joining costs and no annual renewals — you are only charged for the service you accept.
Average response time is around 8 minutes in covered metros, and first quotes usually land within 10 minutes of posting. Arrival times are shown per provider before you accept.
Services & Coverage
We cover all standard passenger vehicles, light-duty trucks, luxury brands, vintage models, and Electric Vehicles (EVs). When posting a request, you simply select your vehicle's brand and model so we can match you with mechanics who hold the proper equipment and specialization.
Mobile charging, flatbed recovery, high-voltage-safe diagnostics and battery health checks. EVs are never dolly-towed — our EV-certified operators use flatbeds only.
No hard cap. Local tows and long-distance hauls are both supported; the quote you receive covers the distance you enter, so there are no surprise per-kilometre charges.
Pricing & Payment
Providers price each job from the service type, your distance from them, vehicle class and time of day. You see the full amount before accepting — nothing is added afterwards.
All major credit and debit cards, plus Apple Pay and Google Pay. Payments run through PCI-compliant gateways and are only captured once the job is marked complete.
None. Posting is free, comparing quotes is free, and the price you accept is the price you pay.